Coaching tailored just for you!

Terms and conditions

TERMS AND CONDITIONS

Personal data Privacy Policy (GDPR) and policy on the use of Cookies

Updated: 20.07.2023

 

PROTEZIONE DEI TUOI DATI

Personal data: any information about a natural/legal person, which can lead, directly or indirectly, to the identification of that person. Personal data is any information that can be linked to a person (subject). 

Some examples of personal data:

  • Identification data and personal characteristics (name, surname, phone number, email);
  • In the case of events held through social media (Facebook, etc.), the identification data from the respective applications, any information about Location and any other online identifier such as the device used to access the Internet or the information obtained through cookies can also be recorded.

What kind of information is collected from you:

The website www.bepresentbetuned.com collects your personal data in two ways:

Direct and voluntary: when you fill out site forms, when you email us, when you attend events/sessions or when you visit our website.

  • In the registration form through which you receive information by email with marketing communications about our services and activities, through which you can contact us or subscribe to our newsletter to receive information and articles about our activities. The platform we use for email marketing (MailChimp).
  • Since, through the website www.bepresentbetuned.com, we offer services to people from all over the world, including people from the European Union (EU), and we collect personal data from people from the EU, we are responsible for the treatment of personal data in accordance with the requirements of the EU Regulation.
  • Also, when you contact us directly, we will have access to your email address or telephone number and any other information you provide by email or telephone.

Indirect and automatic: when you browse the site and we store information about cookies.

  • We also use cookies – see dedicated section below.

Your rights in the context of data collection and processing:

  1. The right to be informed about how your declared personal data is collected and used.
  2. The right to access data we hold about you.
  3. The right to request rectification of data concerning you.
  4. The right to request the deletion of the data we hold about you.
  5. The right to request that we stop sending you marketing messages.
  6. The right to request the sending of your personal data to you or to another operator.

The above rights are not absolute and there are exceptions. For any questions in this context, please email us at contact@bepresentbetuned.com

 

SITE REGISTRATION

Access to the website www.bepresentbetuned.com (hereinafter referred to as the website) in order to register for individual sessions/events/newsletters is permitted to any person (hereinafter referred to as the customer) who complies with these Terms and Conditions.

In order to successfully complete the registration procedure for the individual sessions/events/newsletters, the Customer undertakes to provide the requested information and to fill in all the fields adequately, completely, correctly and truthfully as they appear specified in the document.

The site can be used by customers only for viewing content, articles, subscribing to individual sessions/events/newsletters and for paying for some products/services.

Your personal data contained in the forms dedicated to courses/events are used exclusively to respond to your request expressed in the form. They are not stored or used for any other purpose. The data collected by you can also be transferred via Google Drive, the service that helps us securely collect the data declared in the forms. The servers are located in the United States. Their privacy policy is here.

 

SUBSCRIBE TO THE NEWSLETTER AND WHERE THE DATA IS SENT

Subscription to the newsletter – The newsletter is a means of periodic information, exclusively electronic, on services, events, news, promotions, etc. with a certain periodicity (on average 2-3 releases per month), without any commitment on the part of the owner with reference to the information contained therein. Subscribing to the newsletter takes place through the subscription forms existing within the articles in the blog or on the main page. The data collected from you is transferred to MailChimp, the service that helps us collect the data declared in the newsletter subscription forms. Their privacy policy is here.

The email address entered must be a valid email address. Otherwise it will not be possible to continue the registration procedure on the site. The entry of personal data with the procedure described above also implies consent to receive the newsletter. This way you will be aware of my activity on the site. By continuing to use and access (navigate) our website, you agree to this Privacy Policy.

Unsubscribing from the newsletter – You can unsubscribe from the newsletter at any time, using one of the following methods:

  • By clicking on the unsubscribe link from any newsletter you have already received from us.
  • Sending us an email to request to unsubscribe.

In both cases, we will make sure that you no longer receive our marketing messages by e-mail as soon as possible.

SESSIONS, PAYMENT AND BILLING

Some sessions/events/webinars will be recorded in audio and/or video form. You will be informed about this in advance. Information, conversations, sessions and personalized materials (coach-client or vice versa) are and will remain confidential. Registration by the customer is not permitted without prior written consent.

The prices indicated on the website for each individual service do not include VAT, as the owner of the website is not a taxable person with a VAT number. Payment can be made via:

  • Bank Transfer
  • Stripe/Paypall (or other online payment procedure)

 

DURATION FOR WHICH WE PROCESS YOUR DATA

In principle, the website owner will process your personal data to the extent necessary to achieve the processing purposes mentioned above.

CONTRACTUAL LIABILITY

By accessing and using the site, registering for events/sessions, the customer expressly and unequivocally accepts the terms and conditions of the site. Acceptance of the site’s Terms and Conditions is confirmed by ticking the corresponding box on the site and/or registering for any of the events/sessions published on the site. The site owner cannot be held responsible for damage to the computer or any other equipment of customers who browse the site, download content in the form of data, text, images, video or audio from the site. It is not responsible for any indirect, incidental or consequential injury, loss, claim, damage of any kind arising out of or in any way related to any use of the site or any content, data, materials or information contained therein.

HOW YOU CAN CONTACT US AND HOW TO RE-SCHEDULE A SESSION

All meetings take place online and payment is made before the meeting takes place, via paypal, bank transfer or card. If a customer has registered for an event/session and is unable to attend, the service provider should be notified by email at contact@bepresentbetuned.com as soon as possible. In the case of individual sessions, they can be rescheduled if the request is sent at least 24 hours in advance. If the notification is made less than 24 hours before the scheduled start time, the amount paid is considered a penalty and will not be refunded.

Participation in sessions/events is permitted only upon payment of the chosen service. In case of bank transfer or cash deposit on the bank account, it is necessary to send an e-mail with proof of payment.

In case of purchasing a package, one session can be rescheduled at any time, the rest of the sessions respect the above condition. In cases not attributable to either party, the meeting will be rescheduled.

In the case of events/service packages, if the communication takes place no later than one week before the scheduled start date, the amount paid by the customer will be fully refunded. If the notification does not meet the above deadline, it is considered as a prepayment for any of the future individual events/sessions.

The user/client has the obligation to remember the date of the session/event for which he registered, the program and the place. Furthermore, if the session takes place online and you have not received the connection link at least 1 hour before the session/event, the user/client has the obligation to contact the coach by email (email: coach@bepresentbetuned .com) and the telephone number provided.

WHAT DATA WE NEVER STORE

The Customer/User/Buyer’s payment card data will not be accessed or archived by us, but only by the institution that authorizes the transaction or other company authorized to provide card identification data conservation services, of which entity the Customer/User/Buyer User/Buyer will be informed before entering the data.

SHARING OF PERSONAL DATA

We have not, do not sell and will never sell your data to third parties. We provide services based on the trust of customers and potential customers and the security of personal data is essential in this process. Our collaborators are: MailChimp for email marketing campaigns; Facebook for e-marketing campaigns on social networks; Google Analytics for website traffic analysis; Google Drive for registering people for events; PayPall, Stripe or other secure online payment processing platform.

 

CONTENT INTEGRATED INTO THE SITE FROM OTHER SITES

This site may include links to third party sites, plug-ins and applications. If you click on such links or if you enable these connections, it is possible that third parties are able to collect or share data about you. We do not control these third party sites and are not responsible for their privacy policies. When you leave our site, we encourage you to read the privacy policy of each site you visit.

 

INTELLECTUAL PROPERTY

The content of this website, including but not limited to stylized representations, symbols, images, photographs, textual content, articles and the like, as well as the entire content of the information contained on the website are considered to be proprietary.

It is not permitted to copy, modify, integrate, use, display, include, link, transmit, remove signs, photos, images, parts of text, display, sell, etc. the content, data, information, photos or other information on the site without the express written authorization of the site owner.

LIMITATION OF LIABILITY

While we will use reasonable efforts to verify the accuracy of any information you post on the website/social media pages, we make no warranties, express or implied, as to its accuracy. The website/social media pages are created for your personal information and use, including your personal view/life experiences and it is your discretion and choice to only take information that you resonate with. Without limiting the foregoing, we make no warranties of any kind, express or implied, in relation to the information on the website/social media pages and the products or services offered on the website, regardless of who they are made by.

FINAL PROVISIONS

This site is owned by Alina Cristina Olar who grants you the right to access and use the site upon acceptance of these Terms and Conditions. By accessing and using the site, you automatically and unequivocally give your consent to comply with the Terms and Conditions on the site.

The holder has the right to modify the Terms and Conditions at any time, without notice, by publishing the updated version on the website, and the customer has the obligation to read and scrupulously comply with the Terms and Conditions present on the website and cannot claim or defend themselves not knowing the Terms and Conditions on the website, valid on the date of access, use or in case of registration for an event/session.

The website and related social pages cannot be used to make any illegal, fraudulent payment, to send or transmit any material with defamatory, threatening, obscene, indecent, inciting or similar content, as well as viruses or anything else that could damage the functionality of the site. We reserve the right not to allow the publication and/or to cancel immediately and without notice any comment on the site/social pages that contains inappropriate language, serious typographical errors or that could cause damage to the image and/or create a state of inconvenience to the site owner, customers or visitors to this site.

We cannot guarantee continued and uninterrupted use of the site. Errors, defects, viruses or other harmful behavior that make it unavailable may occur on the site or on the servers. We will take all measures to limit and eliminate such unpleasant events as soon as possible.

We reserve the right to suspend or restrict any person’s access to the Website/Social Media Pages at any time, without notice and without liability, if we detect any failure to comply with these Terms and Conditions or the ineffectiveness of the relationship between the parties through the website.

We have the right to use for advertising purposes any comments written by visitors or registered members on the website/social media pages.

Any misunderstandings between the site owner and the customer in relation to the relationships deriving from the use of the site shall be resolved amicably.

Applicable law: Italian law.

 

COOKIES USE POLICY

What are Cookies? Cookies are small files that your browser downloads when you access the www.bepresentbetuned.com website. Your computer automatically recognizes and accepts these files through the browser you use. These files can act as “bookmarks” indicating where you were the last time you visited the website. They can also be seen as identifiers that notify the website each time you return to the site. Cookies are not dangerous. The computer stores them in memory, but they cannot access or read the information stored in the computer. You can expand or limit the parameters for the use of cookie files from the browser you use to browse the Internet.

What are they for? Cookies improve the loading speed and browsing experience. For example, they remember your preferences when you browse a website, such as the language in which you want content to be displayed.

For analysis, the website uses the Google Analytics service, which uses cookies. In this case, the files save information about the use of the website, the number of pages viewed, the sources from which visitors come and the number of visits. The goal is to improve the website so that it offers better services and experiences to visitors. Cookies do not require the use of personal information and, in most cases, do not identify the Internet user.

How long are they stored? The duration of storage of a cookie varies depending on the purpose with which it is placed. Session cookies are used for a single browsing session, are kept only during the visit and are not stored after the user leaves the site. Permanent cookies are used when the user returns to the website.

You can delete all these categories of cookies, at any time, through the settings of the browser you use for navigation.

How are cookies used by this site? A visit to this website may insert cookies for these purposes:

  • Website performance cookies
  • Visitor analysis cookies
  • Advertising Cookies
  • Advertising provider cookies

Queste tipologie di cookie ricordano le preferenze dell’utente su questo sito, in modo che non sia più necessario impostarle ogni volta che si visita il sito.

Other third-party cookies. On some pages, third parties may set their own anonymous cookies, in order to track the success of an application or customize an application. Due to the mode of use, this site cannot access these cookies, just as third parties cannot access the cookies owned by this site. For example, when you share an article using the social network button on this site, that social network will record your activity.

By using www.bepresentbetuned.com, you agree to the way we use cookies, in accordance with this “Cookie Use Policy“. If you do not agree, you must stop using cookies, depending on the browser you use. Disabling the use of these files may affect your user experience. We reserve the right to make any additions or changes to this “Cookie Use Policy“. Any changes and/or additions will be published on www.bepresentbetuned.com and will be effective from the moment of publication.